Refund policy

Refund Policy

At GS Plant Foods, we believe in helping your garden grow—and that includes growing trust with our customers. If something’s not right with your order, we’re here to make it right.

🌿 Something off? Let us know.

If your product arrived damaged, incorrect, or just not up to expectations, email us at info@gsplantfoods.com within 7 days of receiving your order. Include your order number and a short note about the issue—photos are welcome if it helps us see what went wrong.

🌻 Returns Made Easy

In most cases, we won’t ask you to dig up the product and send it back—we’ll work with you to find the best solution. Every situation is different, but our roots are planted firmly in fairness and transparency.

If a return is needed, we’ll give you simple instructions. We typically ask that:

• You reach out within 30 days of purchase.
  
  

💧 Refunds That Keep Things Growing

Once we’ve reviewed your request, we’ll let you know the outcome. If a refund is approved, it will be processed to your original payment method within 5–7 business days.

 

We’re a small company with a big heart for plants and people. Your satisfaction is the fertilizer that keeps us going—and we’ll always do our best to make sure you’re happy with your experience.